The Humankind Employee Experience Model

The Humankind Employee Experience Model

Samantha Gadd Employee experience Leave a Comment

Over the last five years Humankind has worked with over 400 businesses and learnt a lot about what it takes to grow. We know the ability to attract and retain the best talent underpins success. We believe the best workplaces in the world have the best employee experiences in the world, and we know successful organisations understand that employee experience drives customer experience and therefore better commercial outcomes. For these reasons, we are excited to share our views on what employee experience is, and more importantly what you can focus on to improve your employee experience and achieve business success. …

Better doesn't mean better for everyone

Better never means better for everyone

Michael Carden Employee experience 1 Comment

Employee experience is by definition experiential: it doesn’t exist in a vacuum. Without someone to process it, it’s not a thing. If a tree falls in a forest, etc etc. More than that, we don’t all experience the same thing the same way. Our personalities, preferences and past experiences all play a role in how we interpret and react to the situations we find ourselves in. So when we talk about employee experience, it’s a bit of a misnomer. There’s no one employee experience; there’s exactly as many experiences as there are employees, and we need to start considering experience …

Employee experience design

Designing engaging employee experiences

Jason Lauritsen Employee experience, Engagement Leave a Comment

Over the past year or so, the phrase “employee experience” has barged its way into conversations about human resources and employee engagement. The more you see the phrase, the easier it is to dismiss as simply a new buzzword; repackaging the same old HR stuff under a new label. Don’t make that mistake. The employee’s experience of work drives their engagement and that engagement level drives their performance.  If we really want to find ways to sustain higher levels of employee engagement and performance, we need to design the work experience to be more engaging. The importance of employee experience design …

Millennials: not all bean bags and free lunches

The truth about millennials: it’s not all bean bags and free lunches

Jamie Finnegan Employee experience, Engagement 3 Comments

Welcome to the first article on millennial employee experience from finder.com.au Head of Talent Jamie Finnegan: part two coming soon! Millennials. I’m sure if you’re reading this you’ve heard all about them. They’re born between the early-1980s and mid-1990s and they account for a large proportion of the modern-day workforce. They struggle to get out of bed, make breakfast for themselves, and they’d rather eat avocado on toast than save for a mortgage… I’ve attended and spoken at a lot of events over the past year or so and millennials seem to be a fairly hot topic of discussion. The …