Quiet doesn’t (always) mean disengaged. You may have team members you seldom hear from in meetings, or who don’t always step up with feedback or input. It doesn’t mean they don’t care, or that they have nothing to say; they may simply not be wired for speaking out. It’s easy to overlook the quiet workers, but it would be a mistake to think they have nothing to offer… You don’t want to get into the habit of only listening to the loud voices. Just because they’re loud doesn’t mean they’re right, or that their opinions are shared by everyone (or …